Morries Grand Ledge Ford has been our go to for over a decade. From the calm peaceful environment in sales, and the no pressure sales expertise help from Ray Reeves. The service department was amazingly clean and accommodating, knowledgeable and friendly. Seems like they are extremely organized and I trust them to fully perform all of the checks on my service schedule. Thank you to the entire Grand Ledge team. ~ Paul

Everyone is super friendly and very helpful. Guys are great!!

The video taken of the service maintenance of the car was excellent. Really appreciated the explanation of the different parts they check . Thanks

Goon job but car wash was sub par all else was good will return again

Great customer service. I was taken care of quickly, and we were able to get the service done same day.

I was able the schedule an oil filter/oil change within a two day timeframe of my call. My appointment was at 1 pm and it was completed by 1:45 pm. They provided a link to a video of the service tech walking through the work that he had completed and review of brake and tire life measurements. The work was done up to expectations. This was my first service since taking this truck on a lease. I prefer to wait and not take shuttles to and from service facilities. I was impressed with the work and the timeframe in which it was done.

The two sales representatives that helped me were great! No pressure and very knowledgeable. The dealership also had a good inventory of vehicles with some nice incentives.

I left my car for oil change, the way service was provided along with video is great

Took a nieces car in for warranty repair. The intake was a great process, got right in for an appointment. The car was diagnosed and the part was ordered. It came the next morning and was ready by end of the day. They were the second Ford dealer I called. The first wanted 3x the cost just for the diagnosis and then, without ever looking at the car, insisted their repair would require $2800-$3000 in additional work if the problem was as I was describing. When I got to Morrie’s the service advisor pointed out that work would not be required, and as a matter of fact, this car had already had that work done less than 30k miles ago and it was not required. It was a click on a screen of past vehicle work to easily see that information. (The other dealer had the VIN, so they could have also seen that work had already been completed as well.) Could do better with communication since I had to initiate calls. Could also update their hours on the Google search.

Very clean and friendly environment. Comfortable out of main city experience. I would recommend highly to anyone.

Morries Grand Ledge Ford is always very friendly and willing to take care of all my concerns. I love taking my car there for oil changes and any other that's needed.

I’ve been going to Morrie for a few years. Service is fast and complete. People are friendly and assist you in timely manner!

It’s always a pleasure to have all our vehicles purchased and serviced a Morries! I bought my first car at Morries Mazda in the 1970s while attending the University of Minnesota! It’s great to reunite here in Lansing MI. Thank you! David McCormick, Dimondale MI

Very clean and modern facility. The service center was very thorough and explained things clearly.

I appreciate how quickly they repaired my car and then delivered it back to my home

Very good experience with this dealership.

Lindsay Seely does a very good job! She is very professional in her approach and she makes the customer feel welcome. The total atmosphere at the dealership was very upbeat. “How can we help and do you have any questions”, is the philosophy throughout the dealership.

The salesman was very knowledgeable about the car. He answered all our questions. We didn’t feel rushed.

Always prompt and honest! A pleasure to do business with! Would highly recommend their service dept

I had a great experience! It was much faster and easier than my previous car buying experiences.

Pleasant resourceful punctual through full. A distinct pleasure to do business with service was outstanding

Service department/techs are excellent. They are great at keeping you updated! I like the service video as well.

Perfect experience at Morrie”s Ford! We worked with Ben and had the best experience we have ever had buying a vehicle. Ben was extremely knowledgeable and there was no high pressure sales tactics like at other dealers. Morriie”s does not have any junk fees like the other dealerships. They detailed our vehicle, installed our new plate, and showed us all the details of our new EV. We highly recommend Ben and the team at Morrie’s Ford.

This is the Only dealership I will take my truck too. The staff are always super professional and fix things right the first time. From having a loaner vehicle to picking the truck up and dropping it off. They do it all.

Excellent service, quick and easy. Advisor was knowledgeable and able to communicate needed services to ensure my vehicle was all set.